South and West Side Residents Discuss Divvy Equity Issues

A Divvy rep talks with a potential member at McCormick Place. Photo: John Greenfield

Last month I talked to Scott Kubly, deputy commissioner of the Chicago Department of Transportation, about the city’s efforts to make sure the new Divvy bike-share system benefits all Chicagoans, including those in low-income neighborhoods and/or communities of color. Surveys in bike-share cities like Washington, D.C., and Denver have shown that use of their publicly-funded systems has been skewed towards a disproportionately white, affluent demographic. Kubly says CDOT is committed to making sure Divvy ridership better reflects our city’s ethnic and economic diversity.

We discussed the new system’s planned coverage area, which spans from Devon Street to 63rd but generally stays within a few miles of the lake, and station density, which is higher in more populated, retail-rich areas, mostly on the North Side. Kubly said physical barriers like expressways, rail lines and industrial zones provide challenges to creating a coherent South Side network, but noted that CDOT has already applied for additional funding to expand the system into many more neighborhoods. He also talked about plans to partner with community organizations to make bike-share memberships available to unbanked residents, as well as job-training program that has provided about 20 percent of the Divvy workforce, and a youth apprenticeship program for 600 teens.

I shared Kubly’s remarks with several aldermen and bike advocates from the South and West sides and asked for their thoughts on whether Divvy is being implemented in an equitable manner. “I think CDOT and Alta [the bike-share contractor] are being very fair about it,” said 27th Ward Alderman Walter Burnett, whose West Side district includes parts of low-income communities like East Garfield Park, Humboldt Park and Cabrini Green. “But it may take longer for bike-share to catch on in poor neighborhoods. For example, Zipcar [car sharing] is not used as much on the South Side or the West Side. It takes time for people to get accustomed to new things. Eventually they will see the bikes and see how successful the program is and they’ll start using it.” He added that he appreciates that Divvy is creating jobs opportunities for young people, and that the system’s Goose Island assembly and maintenance facility is located in his ward.

Alderman Walter Burnett, right, at the Bike to Work Day rally. Photo: John Greenfield

Jane Healy, an Active Transportation Alliance board member who leads youth cycling programs in the blue-collar south suburb of Blue Island, is a bit more skeptical. “Because I’m on the board of Active Trans, I saw some early information that showed a preponderance of stations on the Near North Side and the central business district,” she wrote me. “When I questioned that, I was told basically the same things as what you pointed out in your article, about population and business density, physical barriers, etc.”

“I encouraged everyone I knew on the South Side who’s a bike rider to vote on station locations when Alta was soliciting for that input,” she wrote. “But even that process is suspect. While I bet most people on the Near North Side are tech savvy and plugged in, I’m not willing to make that assumption for the South and West sides of the city. Not only might the cost of membership be a barrier, the challenges of communicating about the program with potential customers in lower economic communities is a hurdle. How many people in less affluent areas work second or third shifts? How many work more than one job? Can they make it to community meetings that are generally held on evenings? … I’m quite sure that advocacy is a pretty low priority for someone with limited disposable income.”

“I also see the half-mile between docking stations on the South Side as a pretty big barrier,” she added. “When I was in Boston last year, part of what made their bike-share program so amazing was that there were stations everywhere. If you want people to make a significant change in mode share, it HAS to be easy or it won’t happen.”

Jane Healy, right, with the Blue Island Bike Club at Open Streets on State. Photo: John Greenfield

“[CDOT’s efforts are] a good start but there’s a long way to go before they have ‘cracked the challenge,’ to paraphrase Mr. Kubly,” Healy said. “I’m grateful that they are at least thinking about it.” She recommended that the department make a strong push to promote the service in various neighborhoods, including outreach in multiple languages.

Erin Allen, a Pilsen resident and social services case worker who largely commutes by bike, responded to a request for feedback I sent to members of the African-American cycling group Red Bike and Green. “I love the idea of job creation and skill development,” she wrote. “I love the attention to youth and to the program being affordable. In fact, I love the attention to everything [Kubly described] in this article, even potential endeavors like other ways of paying besides a credit card, and expanding it further west.”

“I wonder what else can be done to sell low-income and [people of color] communities on biking, in general,” she added. “Population density is one thing to consider when deciding where to place stations, but ideology is also important. Although biking – instead of walking, driving, or not going at all – seems like the most reasonable option in some cases, people whom I encounter in these communities would much rather drive. This is true although they might not have a car. Driving reflects the lifestyle that is valuable to most people, not just low-income and [people of color] communities.”

“As a black woman biking occasionally down King Drive, I feel all alone,” Allen said. “Sometimes people actually point at me when I ride by. The sight of me may be striking because people don’t have access to a bike, an issue that Divvy aims to alleviate, at least for short trips around the ‘hood, as far as I understand. But it’s probably also because using a bike to run errands or attend an event is just not at the forefront people’s minds… I wonder if partnering with community organizations can address that.”

Dustin Gourdin on 53rd Street in Hyde Park. Photo: John Greenfield

Dustin Gourdin, a University of Chicago grad student who also rides with Red Bike and Green and has done work with community bike shops in Southern Africa and on Chicago’s South Side, has used bike-share in D.C. and Denver. He said there may be significant hurdles to using Divvy for low-income residents.

“When you’re riding a bus, the barriers of entry are rather low and the learning curve is pretty mild,” he wrote. “Navigating a bike-share program can be a different experience. First, the requirement for a credit card has to be tackled. After successfully checking out a bicycle, the user is left to more or less fend for himself or herself. The rider is expected to plan a route, operate the bicycle, negotiate traffic and budget time. Some people may relish this autonomy. Others may fear the uncertainty.”

“This is all assuming that the users are healthy enough for cycling in the first place,” he added. “Bicycle infrastructure and safety considerations should also be assessed and improved as necessary. Adult how-to-ride classes should be used not only to teach, but to entice community members to bike. Bicycle-sharing, especially in low-income communities, cannot be simply building stations and handing out passes.”

“All-in-all, I believe the Divvy program could be a huge step for transportation infrastructure and mobility in low-income communities,” Gourdin concluded. “The program just needs to carefully consider the factors that make cycling a safe, popular and attractive alternative in other parts of the city and reproduce them in communities that are anticipated to be low-use.”

After this article was published, I received the following statement from 25th Ward Alderman Danny Solis, who’s Near South district includes parts of several low-income communities:

I am very excited about Divvy’s new bike-share program, especially the locations that have been installed in my ward and in Pilsen. The 25th Ward is a diverse community that will be well served by this new opportunity to bicycle. But this is just the first installment of Divvy bike-share stations with many more to come in the future that will continue to distribute out across the city to serve more residents in more and more neighborhoods.

  • CL

    Great reporting. I definitely see a lot more bikes on the North Side than on the South and West Sides. I think biking in South Side would feel more dangerous just because it’s less expected there, and there are more fast-moving streets (partly by design and partly because there is less congestion). At the same time, parking is much easier on the South Side, so I imagine those who can afford cars don’t find it nearly as much of a hassle as it is in many North Side neighborhoods. Plus, there are personal safety issues in some neighborhoods that make driving more appealing. So there are lots of incentives to drive if you can — more so than on North Side.

    But despite those barriers, everyone deserves equal access to Divvy, especially since it’s a government program funded by taxpayers. So I hope they build a good infrastructure for it on South Side — it could really help people who don’t have cars or bikes.

  • Thanks CL!

  • Anne A

    I live in Beverly and often need to travel to or through other south side neighborhoods. Personal safety is a significant factor in which mode of transportation I choose. In daytime, I’ll ride my bike almost anywhere. At night, there are a lot of neighborhoods where I won’t ride alone.

    Travel distances and hazardous sections of road (usually due to vehicle speed and reckless driving) are a deterrent to taking some trips by bike.

    I share the concerns expressed by Dustin and Jane above. There is a bit of a learning curve to Divvy, because it’s so different from other available options. Credit is a significant issue for many in south and west side neighborhoods. I hope that effective partnerships with community organizations can provide help in overcoming both issues so that Divvy is a viable option for as many people as possible.

  • Anonymous

    Is it about what “other” people biking through low to moderate income neighborhoods think about safety or is more a question of giving biking opportunity to the people that live in such neighborhoods?

    It is a difficult issue on many levels, of course. Perhaps most significantly, the price for participating. $75 bucks a year isn’t expensive for many, but at the same time too much for many, as well. Even $7 for a 24-hour pass may present an insurmountable barrier for a youth that would like to get into cycling.

    Station location is important, but the pricing barrier is greater when it comes to people and youth that don’t have much money, but want to bike.

  • Chicago South

    At first I was excited to see some coverage of the South and the West Sides, but I was disappointed to see that this article is really just about how a few unusual characters view others around them. The South and West Sides are filled with cyclists. Next time, don’t just talk to advocates and politicians, talk to people on the street. Talk to typical cyclists. Talk to typical pedestrians. That’s how you can deal with equity issues and inch toward reporting on the whole city.

    As anyone on the South or West Sides already knows, all of these publicly funded programs disproportionately advantage the already advantaged. I wish you would cover the disparities and advocate for transportation equity instead of persistently publishing advocacy posts through rose-tinted glasses.

  • For interviews with people on the street, including South Siders, check out this earlier Divvy post:

    We do keep in mind geographic equity issues, and I think we do a decent job covering the whole city, but we can always do better. Feel free to send South and West Side story ideas to tips[at]

    I also believe the current administration is doing a pretty good job of implementing sustainable transportation improvements in an equitable way. The $425 million south Red Line investment, in which the CTA seems to haven taken all the appropriate steps to minimize hassle for South Siders, is a good example. The fact that the lion’s share of protected bike lanes are going in on the South and West Sides is another.

    One issue is that while there are currently many North Side aldermen who are strong advocates for walking, biking and transit improvements, there has typically been less support for these projects on the South and West Sides. For example, note that bike lanes on South Halsted and South Damen disappear at various points as they enter wards where the alderman opposed them, and the downgrading of protected bike lanes on Independence Boulevard on the West Side after Alderman Chandler changed his mind about supporting them.

    Burnett, Solis, Pat Dowell and Toni Foulkes are examples of pro-sustainable transportation politicians on the South and West Sides, but it would be great if more South and West Side residents spoke up to let their reps know that they want better ped, bike and transit infrastructure.

    While I’m not thrilled with the planned Divvy coverage area, there are
    some compelling reasons why the system had to initially focus on the
    densest parts of town to be viable, and the city is already lining up
    funding to expand to new neighborhoods. Meanwhile, the program benefits low-income folks in other ways, including the fact that about 20 percent of the workforce was hired through a job-training program, and the creation of 600 paid youth apprenticeships for teens from poor neighborhoods – look for coverage of the youth program in the near future.

  • Chicago South

    While I disagree with your assessment that you do a decent job covering the whole city, I’d love to see more analysis like what you present in your comment here. It’s still more advocacy than reporting, but it’s moving in the right direction.

  • If you feel that we’re not doing an adequate job of covering walking, biking, transit and public space issues across the entire city, we’re open to suggestions about stories that we’ve missed that we should look into.

    We make no claim to reporting the news in a “fair and balanced” manner – our stated mission is to advocate for sustainable transportation and liveable streets.

  • Chicago South

    I think your recommendation to me demonstrates a part of the problem. Don’t just look for “stories that we’ve missed.” Reporters know they are the ones who actually make the stories. There are an infinite number of angles for covering the city, and you’re trapped in a very narrow range.

    One suggestion: Spend a couple of days a week on the South and West Sides (it is more than half of the city!). Talk to people on the street, in their houses, on their bikes, on public transit, in their cars, etc., and try to understand issues from their perspective. Occasionally attending a public meeting or sending out some requests for comment won’t help you understand the city.

  • A decent chunk of my 24 years in Chicago have been spent living on the South and West Sides, including low-income communities and, as we’ve stated before, both Steven and I previously had jobs siting bike racks for CDOT, which took us to every nook and cranny of town, so I think we’ve got a pretty good understanding of the city.

    On the other hand, Streetsblog Chicago has only two staff members, so it’s challenging for us to physically travel to all parts of the city on a regular basis, which is why we have an email address for news tips. We also have guest contributors who live in various parts of town, and we’re always looking for more writers to provide fresh perspectives.


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