CTA Ridership
The CTA has a four-pronged plan for rebuilding ridership
Chief Innovation Officer Molly Poppe said the agency intends to grow off-peak ridership; expand existing service; improve customer service; and increase advertising.
July 5, 2024
CTA credits Taylor Swift, other concerts and festivals for highest weekly ridership since COVID hit
The agency credited a series of Taylor Swift shows at Soldier Field, plus popular concerts and festivals in various neighborhoods, for lifting the number of passengers in early June.
June 20, 2023
