Marshall Bike Lanes Are Getting Correct Signs Seven Months After Installation

In November, Chicago Department of Transportation crews installed bike lanes on Marshall Boulevard from Sacramento Drive in Douglas Park to 24th Boulevard in Little Village, near Maria Saucedo Scholastic Academy. On most of this stretch the lanes are protected by parked cars on the west side of the street; to make room for the protected lanes, car parking was removed from the east side.

However, CDOT didn't remove signs for rush hour parking restrictions along Marshall, and they didn't install "No Parking" signs on the east side of the street, or "bike lane" signs anywhere. As a result, drivers have been parking in the bike lanes, making them unusable. There have been periodic ticketing stings, the latest on June 9, which have understandably upset local residents since there are no signs to inform them that parking in the lanes is illegal.

Dan Korn, who lives in The Hub, a co-op building on Marshall owned by bike advocates, has exchanged several emails with Transportation Commissioner Gabe Klein since November in an effort to fix the problem. "I'm worried that the way this is being handled by the city is just making things worse for cyclists in the neighborhood," Korn wrote Klein in November. "I was already yelled at on my ride to work this morning by someone whose car had been towed." Klein responded immediately saying, "I am asking my team to jump on this to prevent any further damage. The signs must go in with the install, or this is what happens."

Five days after I contacted CDOT for an update on the situation, I have yet to receive a response, but here's an update that Korn sent me today:

Korn noted last week that "some better dissemination of information to the neighborhood would be great."

Insufficient public outreach by CDOT and 24th Ward Alderman Michael Chandler led to a backlash from residents on nearby Independence Boulevard after they were surprised to see new parking-protected bike lanes on their street last fall and began receiving tickets for parking curbside. Chandler, who had signed off on the design months earlier, responded to the outcry by demanding that CDOT remove the protected lanes; the department agreed to convert them to buffered lanes, and did so in January.

To prevent this cycle of confused drivers parking in protected bike lanes, ticketing and backlash from residents, CDOT needs to do a better job of clarifying where people should and shouldn't park. Labeling the new floating parking lanes with paint, thermoplastic letters, or temporary signage such as sandwich boards identifying the new parking lanes, plus better outreach, like flyers on cars instead of tickets, could make a big difference in encouraging compliance. These strategies could also help foster a more positive attitude towards bike infrastructure from non-cyclists, so protected bike lanes won't be downgraded or removed in the future.